Invoiced in Market A - Refunded out of Market B
Security Deposit invoiced in one Market (A). Market was changed on unit, refunded out of different Market (B). The Security Deposit reports are not zeroing out by Market.
The following steps MUST be done in an off hour. Any changes to the database would post to an incorrect market.
1. Create a new Refundable Security Deposit on the Reservation equal to the amount initially invoiced in Market A.
2. Invoice the Security Deposit just created in the current period (Market B).
3. Mark paid with “Other” payment type.
4. Change the market on the Unit’s Property back to A.
5. Refund the Security Deposit to account, choosing “Undeposited Funds”.
6. Change the Market back to B on the Property.
7. In Bank Deposits, select the Payment and the Refund. Click “Mark Deposited” .
After refunding, the Security Deposit report will contain both the debit and credit that are required to zero out the deposit for this Reservation.